VIC CRISIS LINES

• Emergency Services – 000 Ambulance, Police, Fire 

• Lifeline - 131114 – Free anonymous 24/7 generalist counselling that does not discriminate.
  

• Suicide Call Back Service - 1300 659 467 - 10am to 8:30pm everyday - Referral line for people at risk of suicide, people caring for someone who is suicidal or people bereaved by suicide. Service offers six sessions of 50 minute telephone counselling over a period of up to six months.

• Suicide Help Line - 1300 651 251 -
  Confidential 24/7 telephone counselling, support and referral
  

• Emergency Services – 000
  Ambulance, Police http://www.police.vic.gov.au, Fire
  
  
• Abortion Trauma and Crisis Pregnancy Help - 03 9417 7622
  
  
  
• Bush Crisis Line - 1800 805 391- Provides 24 hour telephone support for remote and rural health practitioners and their families.
  

• Centre Against Sexual Assault (Victoria) - 1800 806 292 -24/7 - Free confidential emergency or crisis care service for victim/survivors who have recently been sexually assaulted. This includes crisis counsellingsupport and may include access to medical care and legal processes.
   
• Direct Line - 03 9416 1818 or (freecall) 1800 888 236- 24/7 Assessment, counselling, referral and information services for drug and alcohol issues.
  

• Emergency After Hours Respite Service - 1800 727 280- 5:00 pm-8.30am, Mon - Fri.; 24 hours on weekends and public holidays - Emergency respite service for carers of frail older persons, or an adult or child with a disability – Southern metropolitan Melbourne.
  

• Kids Help Line - 1800 55 1800 - For young people aged 5-25; free, confidential and anonymous counselling.
  

• Poisons Information Centre - 131 126 - 24/7 - Information for poisoning due to prescription medication and more. 

• The Salvation Army Crisis Help - 1800 627 727

• Women's Domestic Violence Crisis Service of Victoria - 9373-0123 or (country) 1800 015 188. 24/7 - Crisis support, information, referral to safe accommodation (refuge) for women experiencing abuse in
  their relationships.
  

• Telephone Interpreter - 131450
  All languages and fees charged to the service provider.
  
  
• Psychiatric Triage (information, assessment and referral) 24 hours, 7 days a week. Telephone: 1300 558 862.
  

• Advocates for Survivors of Child Abuse - 1300 657 380 - 10am to 3pm, Monday to Friday – Information and support.
  
  
• ARAFEMI Carer's Helpline - (03) 9810 9314 - 9am to 5pm Monday to Friday - Infomation and support for relatives and friends of the emotionally and mentally ill. 

• Bereavement Counselling and Support Phone Directory
  
  
• Homelessness Directory 
  

• Child Protection Crisis Line – 131278 -  24 hour crisis line providing assistance and
  support in the area of child abuse.

• Family Drug Helpline - 1300 660 068- 24/7 - Professional counselling and peer support
  for family and friends of drug users.
  

• Gamblers Help -1800 156 789 - 24/7 information support for people affected by gambling.

• Gay and Lesbian Switchboard - (03) 9827.8544 or 1800631493- Counsellors are available daily from 6pm until 10pm, andWednesdays from 2pm until 10pm. To speak to a trained counsellor call 03 9827 8544 (metropolitan area) or 1800 184 527 (Country Victoria).

• Griefline - (03) 9596 7799 - 12 noon to 3 am, 7 days a week - Telephone counselling service
  for anyone experiencing loss or grief.

• OCD & Anxiety Helpline – 9886 9377 - 10am to 4pm, Monday to Thursday - Counselling, support,
  information and referral advice to people with anxiety disorders and those who care for them.

• LegalAid Victoria - 9269 0120 or 1800 677 402 (country callers) - 8:45am to 5:45pm Monday to Friday - Free legal information in English and 14 other languages.

• Nurses on Call - 1300 606 024 - 24/7– Care and expert health advice from registered nurses.

• Parentline - 132 289 - 8am to 12pm Monday to Friday, 10am-10pm weekends- Confidential telephone counselling service aimed at providing professional counselling and support for parents and all who have the care of children.

• Post and Antenatal Depression Association (PANDA) – 9481 3377 9:30am to 4:30 pm Monday to Friday - Information, support and referral line for people affected by post and antenatal depression.

• Pregnancy Counselling Australia - 1300 737 732- 24/7 – Information, referrals and counselling.

• Maternal and Child Health Line - 132 229 (including country callers) 24/7 Information, support and advice regarding child health, maternal and family health and parenting issues provided by qualified child and health nurses. 

• Men's Referral Service - No to Violence - (03) 9428 2899 - Free Call 1800 065 973 - 12 noon to 9pm, Mon to Fri - Anonymous and confidential telephone service provided for men who are wanting to stop their violent or abusive behaviour towards their family members

• Mens Line Australia – 1300 79 88 79- 24/7 Counselling, information and referral for all men and all issues

• Mental Health Legal Centre Inc. - 9629 4422 or (Country Callers) 1800 555 887 - 3.00 pm and 5.00 pm Monday Wednesday or Friday -Telephone advice and referral, direct advocacy - in some cases, education and general inquiries about mental health and the law for
  consumers in Victoria.

• The Salvation Army Counselling Service - 03 9653 3250

• SANE Helpline – 1800 18 72 36 - 9am-5pm weekdays - Information and advice

• Telephone Interpreter – 131450
  Interpreters for all languages and fees charged to the service provider

• WIRE - Women’s Information and Support - 1300 134 130 -  9am to 5pm Monday to Friday
  - WIRE is a service that all women can access when they want options, reliable
  information and another sensitive and supportive woman to talk to.

• Metropolitan Public Hospitals and Health Services 

• Rural Public Hospitals and Health Services 

• Private Hospitals - Australian Private Hospitals Association 

• Private Hospitals - Healthscope network

• Private Hospitals - Ramsey Network

CLINICS AND PSYCHIATRIC WARDS

• Private Clinics and Psychiatric Wards

• Psychiatric disability rehabilitation and support services (PDRSS) – Directory

• Early Psychosis Prevention and Intervention Centre (EPPIC)
  

• Youth Support and Crisis Intervention Youth Access Team
  Please call: 9342 2800 or after hours on 1800 888 320 
  

PSYCHIATRIC UNITS/WARDS/HOSPITALS MELBOURNE

• Royal Melbourne Hospital, Department of Psychiatry
  Level 7, Charles Connibere Building,
  Parkville, Vic. 3050
  Tel: +61 3 8344 5510

• St Vincent's Hospital, Department of Psychiatry
  Level 2, 46 Nicholson Street, Fitzroy, Vic. 3065
  Tel: +61 3 9288 2211
   
• Royal Children's Hospital, Department of Psychiatry
  Flemington Road, Parkville, Vic. 3052
  Tel: +61 3 9345 5511

• Austin Hospital, Department of Psychiatry
  Level 10, Sir Lance Townsend Building,
  Austin Hospital, Heidelberg, Vic. 3084
  Tel: +61 3 9496 5665

• Heidelberg Repatriation Hospital, Department of Psychiatry
  Banksia Street, Heidelberg West, Vic. 3081
  Tel: +61 3 9496 2940